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Elysium User Agreement

Effective date: 15 October 2026

1. General Provisions

1.1. This User Agreement (the "Agreement") governs the relationship between the Administration of the Elysium service and the User who uses the Telegram bot https://t.me/ElysiumNLBot to purchase and manage digital services.

1.2. Elysium (the "Service") provides paid access to a secure connection service on a subscription basis.

1.3. By starting the Telegram bot, using its functionality, topping up the internal balance or purchasing a subscription, the User confirms that they have read this Agreement and accept its terms.

1.4. If the User does not agree with the terms of the Agreement, they must stop using the Service.

1.5. The Administration may change the functionality of the Service, its technical infrastructure and the terms on which services are provided, in the manner provided by this Agreement and applicable law.

2. Nature of the Services

2.1. The Service provides a digital service of establishing a secure connection using the technical infrastructure that it provides.

2.2. Access to the service is provided on the basis of a paid subscription.

2.3. The User chooses the subscription period and the number of devices.

2.4. After a subscription is successfully paid for, the User gets access to the functionality included in the selected plan.

2.5. Use of the service may require compatible software, an internet connection and appropriate configuration of the device.

2.6. The Administration may update the technical infrastructure, change software components and carry out maintenance work to keep the Service operational.

2.7. The Service is provided solely for lawful use in accordance with applicable law.

3. Plans and Prices

3.1. The base price of a subscription is 149 rubles per month per device.

3.2. Each additional connected device increases the subscription price by 99 rubles per month.

3.3. The User may purchase a subscription for the following periods:

• 1 month — no discount;
• 2 months — no discount;
• 3 months — no discount;
• 6 months — 5% discount;
• 12 months — 10% discount.

3.4. The discount applies to the total price of the selected subscription, including additional devices.

3.5. The final price is determined by the formula:

(149 ₽ + 99 ₽ × number of additional devices) × number of months × (1 − discount).

3.6. Examples of subscription prices for one device:

3.7. The final price of the selected service is shown in the Telegram bot before the purchase is confirmed.

3.8. The Administration may change prices and offer special promotions. Changes do not affect the price of a subscription period that has already been paid for.

3.9. All payments are made in the rubles of the Russian Federation, unless the payment interface states otherwise.

4. Internal Balance and Payment Procedure

4.1. To purchase services, the Service uses an internal balance system for each User.

4.2. The User may top up the internal balance through the available payment systems.

4.3. Once a successful payment is confirmed, the corresponding amount is credited to the User's internal balance.

4.4. The internal balance is a record of funds paid in advance and intended to pay for the Service's services.

4.5. Funds in the internal balance are not a bank deposit, an electronic wallet or an independent payment system.

4.6. The User chooses the subscription, its term and the number of devices.

4.7. When the purchase is confirmed, the price of the subscription is debited from the internal balance.

4.8. If the funds are insufficient, the User is offered to top up the balance.

4.9. Topping up the internal balance does not, in itself, mean that a subscription has been purchased or activated.

4.10. Funds in the internal balance are intended to pay for the Service's services and may not be transferred to other Users, unless the Administration provides such functionality.

4.11. A refund of the unused remainder of the internal balance is made in the manner established by Section 8 of this Agreement and applicable law.

4.12. The Administration is not liable for delays in processing payments caused by technical failures of payment providers, unless otherwise provided by law.

5. Provision and Use of the Subscription

5.1. A subscription is activated after the purchase is confirmed and the required amount has been successfully debited from the internal balance.

5.2. The subscription term is determined by the plan chosen by the User.

5.3. The User gets access to the service for the number of devices that has been paid for.

5.4. Additional devices are connected at the prices stated in the Service.

5.5. When the paid period ends, access to the service may be suspended until the subscription is renewed.

5.6. A subscription is renewed at the User's initiative through the Telegram bot interface.

5.7. If automatic renewal has not been enabled and separately agreed by the User, no funds are debited for a new period without the User's confirmation.

5.8. The User must comply with the technical instructions and restrictions set by the Service.

5.9. The Administration may temporarily suspend individual components of the Service for maintenance.

6. Disclaimer of Warranties and Limitation of Liability

6.1. The Service is provided on an "AS IS" basis, to the extent permitted by law.

6.2. The Administration does not guarantee:

• absolutely uninterrupted operation of the Service;
• constant availability of all servers;
• a fixed connection speed;
• compatibility with all devices;
• the absence of temporary technical faults;
• that the service will meet all of the User's individual expectations.

6.3. Connection speed and stability may depend on the internet service provider, the device, network load and other technical factors.

6.4. The Administration is not liable for the actions of third parties or for disruptions in the operation of Telegram, internet service providers and external infrastructure, unless otherwise provided by law.

6.5. The User is solely responsible for the security of their device and for keeping their access credentials safe.

6.6. The Administration is not liable for losses resulting from the User's incorrect configuration of software, unless otherwise provided by law.

6.7. The provisions of this section do not exclude the Administration's liability in cases where the limitation of such liability is prohibited by law.

7. Lawful Use and Restriction of Access

7.1. The Service is intended for the lawful use of secure connection technologies.

7.2. The User undertakes to comply with applicable law and not to use the Service for unlawful activity.

7.3. The User is prohibited from:

• using the Service to commit unlawful acts;
• gaining unauthorized access to other parties' information systems;
• distributing malicious software;
• placing excessive load on the infrastructure;
• reselling access without the Administration's consent;
• sharing access credentials with third parties in breach of the subscription terms.

7.4. The Administration may suspend or restrict access in the event of a breach of this Agreement, where abuse is detected, or where binding requirements of authorized bodies are received.

7.5. The Administration may take the measures necessary to ensure the security and stability of the Service.

7.6. A restriction of access does not deprive the User of the mandatory rights provided by law.

8. Payments and Refunds

8.1. Payment is made through the available payment systems by topping up the internal balance and then purchasing a subscription.

8.2. Because the digital service provided is intangible, a standard refund is not made once access to the paid subscription has been provided, except in the cases provided by this Agreement and applicable law.

8.3. A refund may be considered if:

• the paid service was not provided due to a technical fault of the Service;
• access to the subscription was in fact not provided;
• an erroneous or duplicate charge occurred;
• there are other grounds for a refund provided by law.

8.4. For a refund request to be reviewed promptly, the User must contact the support team within 24 hours of payment. The expiry of this period does not limit the User's mandatory rights established by law.

8.5. The Administration decides on a refund request individually, taking into account the circumstances and applicable law.

8.6. The User undertakes, where possible, to contact the Service's support team first to resolve disputed payments before initiating a chargeback procedure. This provision does not limit the right to dispute a payment provided by law or by the rules of the payment system.

8.7. Topping up the internal balance and purchasing a subscription are separate transactions.

8.8. Unused funds in the internal balance may be returned to the User upon a request to support, in the cases and in the manner provided by law.

8.9. In the event of early termination of a subscription, a refund of the cost of the portion of the service not rendered is considered taking into account the services actually rendered, applicable law and the circumstances of the request.

8.10. A refund is, as a rule, made through the original payment channel, if this is technically possible and complies with the payment provider's requirements.

8.11. The Administration may request information necessary to identify a payment and prevent fraud.

8.12. No refund is made in cases where the absence of grounds for a refund is consistent with applicable law.

9. Privacy

9.1. The Administration processes Users' information in accordance with the Elysium Privacy Policy.

9.2. For the Service to operate, Telegram identifiers, payment history, information about the balance and subscriptions, and necessary technical data may be processed.

9.3. The Administration takes reasonable measures to protect the information it processes.

9.4. The current Privacy Policy is always available through the Telegram bot.

10. Intellectual Property

10.1. The name, design, software components and other materials of Elysium are protected by intellectual property law.

10.2. The User receives a limited right to use the Service within the paid subscription.

10.3. Copying, modifying, distributing or commercially using the software components without the permission of the rights holder is prohibited.

10.4. Use of the Service does not mean that exclusive rights to the software or other intellectual property are transferred to the User.

11. Changes to the Terms

11.1. The Administration may make changes to this Agreement.

11.2. The current version is published in the Telegram bot and is always available to Users.

11.3. Changes do not apply retroactively to services that have already been paid for, unless applicable law permits otherwise.

11.4. Continued use of the Service after the updated terms are published means that the User has read them. In cases provided by law, the User's separate consent is required.

11.5. The Administration may introduce new plans, features and technical capabilities by publishing the relevant information in the Service.

12. Contact Information

12.1. For questions about payment, subscriptions, technical support and refunds, the User may contact Elysium support.

Telegram bot: https://t.me/ElysiumNLBot

Support: https://t.me/juwye

12.2. Requests are reviewed within a reasonable time, taking into account the nature of the request.

12.3. By using the Service, the User confirms that they have read this Agreement and the Privacy Policy.