Data
Deleting your account and data
You can request deletion of your personal data at any time. The procedure is based on section 6 of the Privacy Policy.
How to submit a request
- Open a chat with support in Telegram from the account you use in Elysium.
- Write: “Please delete my account and personal data.”
- If necessary, we will carry out a reasonable check that the account belongs to you.
What will be deleted
Personal data linked to your account: Telegram identifiers, account details, subscriptions and devices — unless the law requires us to keep them.
What may be retained
Certain information may be kept for the periods required by law: payment and accounting records, and data needed to prevent fraud and protect the rights of the parties. After deletion, access to your subscription ends; unused funds in your internal balance are handled on request as described in the Terms (section 8).
Questions
If you have any further questions about how your data is processed, contact support.