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Elysium Privacy Policy

Effective date: 15 October 2026

1. General Provisions

1.1. This Privacy Policy (the "Policy") sets out how information about users of the Elysium service, provided through the Telegram bot https://t.me/ElysiumNLBot, the Elysium mobile and desktop apps (Android, Windows) and the elysium-ai.ru website (the "Service"), is collected, processed, stored, used and protected.

1.2. By using the Service, the User confirms that they have read this Privacy Policy.

1.3. If the User does not agree with the provisions of the Policy, they must stop using the Service.

1.4. The Service Administration processes personal data solely to operate the Service, perform its obligations to Users and comply with applicable law.

1.5. This Policy applies to all functions of the Telegram bot and the Elysium apps, including registration and sign-in, management of the internal balance, purchase of subscriptions, device management, VPN connections and communication with the support team.

2. Information Collected

2.1. The following data may be collected and processed when the Service is used:

  • the User's Telegram ID;
  • the Telegram username and display name, if the account is linked to Telegram;
  • an email address, if the account was created with email, and the one-time verification codes sent to that address;
  • the account password, which is stored only as an irreversible hash;
  • an internal account identifier;
  • account details;
  • information about the internal balance;
  • history of top-ups and charges;
  • details of payments made;
  • information about purchased subscriptions;
  • the number of connected devices and details about them: device name, platform and model, device identifier, public key and time of last activity;
  • technical data required for the Service to operate;
  • requests to the support team.

2.2. When the Service's technical infrastructure is used, technical data necessary to establish a connection and to ensure the stability and security of the Service may be processed. The Service does not record the content of the traffic you send and does not keep a history of the websites you visit. Server logs contain only technical data about how the Service operates and errors (for example, the time, volume and outcome of a connection).

2.3. The Service does not require passport data, photographs of documents or any other additional personal information, except where required by law.

2.4. Payments are made through third-party payment providers. The Administration may receive information about the amount, status, time and identifier of a payment.

2.5. The Service does not itself store the full bank card details of Users where such details are processed directly by the payment provider.

2.6. When visiting the elysium-ai.ru website, the Service does not use analytics or advertising cookies. If the User selects a website language, a small cookie named lang (value ru or en, lifetime 1 year) is stored in the User's browser solely to remember that choice; it is not used for tracking.

3. Purposes of Processing

3.1. The information received is used for the following purposes:

  • identifying the User in the Telegram bot and in the apps, signing in and verifying the email address;
  • creating and maintaining the account;
  • keeping records of the internal balance;
  • processing payments and top-ups;
  • providing and renewing subscriptions;
  • managing the number of devices;
  • ensuring that the Service's infrastructure operates;
  • providing technical support;
  • preventing fraud and abuse;
  • ensuring the security of the Service;
  • complying with mandatory requirements of law.

3.2. The Administration does not use personal data for purposes incompatible with those stated in this Policy without an appropriate legal basis.

3.3. Information is processed to the extent necessary to provide the services.

4. Disclosure of Information to Third Parties

4.1. The Administration may disclose the necessary information to third parties in the following cases:

  • to payment providers, to carry out and confirm payments;
  • to an email delivery provider, to send verification codes to the User's email address;
  • to technical infrastructure providers, to ensure that the Service operates;
  • to authorized government bodies, where there is a lawful request;
  • to other persons, where the User has given consent or there is another lawful basis.

4.2. Information is disclosed only to the extent necessary for the relevant purpose.

4.3. The Administration does not sell Users' personal data to third parties.

4.4. The use of Telegram is also governed by the rules and policies of that platform.

5. Storage and Protection of Information

5.1. Information is stored for the period necessary to provide the services, perform obligations and comply with applicable law.

5.2. The Administration takes reasonable organizational and technical measures to protect data against unauthorized access, alteration, destruction, loss or disclosure.

5.3. Access to information is granted only to those persons and systems that need it for the Service to function.

5.4. The Administration does not guarantee that data transmitted over the internet is absolutely secure.

5.5. The User is solely responsible for keeping access to their Telegram account and devices secure.

5.6. If security threats are identified, the Administration may take the measures necessary to protect users and the infrastructure.

6. User Rights

6.1. The User may contact the support team in order to:

  • obtain information about the processing of their personal data;
  • clarify or correct inaccurate data;
  • request deletion of their personal data and account (the procedure is described on the Data Deletion page);
  • withdraw consent to data processing where the processing is based on consent;
  • exercise other rights provided by applicable law.

6.2. To fulfil a request, the Administration may carry out a reasonable check that the account belongs to the User.

6.3. Deletion of certain data may be limited by mandatory retention periods for payment, accounting and other information.

6.4. Deleting data that is necessary for the Service to operate may make it impossible to continue providing the services.

7. Limitation of Liability

7.1. The User understands that using internet services involves certain technical risks.

7.2. The Administration is not liable for the compromise of the User's Telegram account for reasons beyond the Administration's control, except where otherwise provided by law.

7.3. The Administration is not responsible for the actions of third parties, failures of internet service providers, the Telegram platform and external infrastructure, unless otherwise provided by law.

7.4. The provisions of this section do not exclude the Administration's liability in cases where the limitation of such liability is prohibited by law.

8. Changes to the Policy

8.1. The Administration may amend this Privacy Policy.

8.2. The current version of the Policy is always available through the Elysium Telegram bot.

8.3. Changes take effect when the new version is published, unless a different date is stated.

8.4. Continued use of the Service after changes are published means that the User has read the updated Policy. Where the law requires separate consent, such consent will be requested in addition.

9. Contact Information

9.1. For questions about the processing of personal data, the protection of information and the exercise of their rights, the User may contact Elysium support.

Telegram bot: https://t.me/ElysiumNLBot

Support: https://t.me/juwye

9.2. Requests are reviewed within a reasonable time, taking into account the nature of the request and the requirements of the law.