Help
Support
We'll help with installation, connecting, payments and questions about your subscription.
Support team
Message us in Telegram — tell us what happened and include your device and app version.
Telegram bot
Balance, subscription, devices and step-by-step connection guides — all in the bot's mini app.
FAQ
Quick answers
The app won't connect
Make sure your subscription is active and your device has internet access. Try disconnecting and connecting again, then restart the app. If that doesn't help, contact support.
How do I add another device?
In the bot's mini app, open the “Subscription” («Подписка») section and choose to add a device. The price is shown before you confirm.
How do I request a refund?
Contact support — for prompt review, do so within 24 hours of payment. See section 8 of the Terms for details.
How do I delete my account data?
The process is described on the Data Deletion page.